This is going to be a clash of corporate cultures…Delta is super-low cost carrier with a brusque, harried, but highly efficient staff and JAL is over-staffed with a polite but often ineffectually polite employees.
Delta considers ties to Japan Airlines
AP — WRAL.com 2009-09-12
ATLANTA – Delta Air Lines Inc. is considering making a cash infusion of a couple hundred million dollars to aid struggling Japan Airlines Corp…..In exchange for the infusion, the person said the world's biggest airline operator could get a stake in Japan Airlines, an expanded presence in Japan and coveted access to the closest airport to the Tokyo business center….
… key benefit for Japan Airlines, Asia's biggest airline group, to a deal with Delta would be money.
Hit by plummeting demand in a slumping global economy and swine flu fears, JAL incurred its biggest-ever quarterly net loss of 99 billion yen ($1 billion)…more…
Over the years I have heard many, many Japanese people say they rather die than use Delta (and Delta-owned Northwest) again. Many Japanese companies only buy tickets with JAL or ANA because perceived impolite service on other carriers. Delta sucking up Japan Airlines ought to result in a minor boom for ANA. Also Delta may find many of their passengers from America very angry having to use code-sharing JAL flights because JAL has Japanese-sized seats that are 20% smaller in width than the already cramped economy seats on Delta.